Shipping policy

SHIPPING POLICY

Last updated: August 14, 2026

This Shipping Policy explains how orders placed through C.A Brick King Studio are prepared, dispatched, tracked, and delivered.

Shipping Destinations

Available shipping destinations are determined at checkout. If the checkout does not provide a shipping option for an address, we are currently unable to ship the order to that destination.

Shipping Charges

Available shipping methods and charges are calculated and displayed at checkout before payment is completed.

Any promotional shipping offer will be subject to the conditions displayed at the time of purchase.

Order Processing

Processing time refers to the time required to prepare an order before it is handed to the delivery carrier. It is separate from the carrier’s transit time.

In-stock, preorder, made-to-order, and custom products may have different preparation times. Product-specific preparation or production estimates will be shown on the relevant product page.

Orders containing items with different preparation times may be dispatched together when all items are ready unless we confirm otherwise.

Delivery Estimates

Any delivery estimate displayed at checkout or provided after dispatch is an estimate rather than a guaranteed delivery date.

Delivery may be affected by carrier delays, severe weather, customs processing, public holidays, security inspections, or other circumstances outside our reasonable control.

Tracking

When tracking is available, tracking information will be sent to the email address associated with the order after dispatch.

Tracking information may require additional time to update after the package has been accepted by the carrier.

Delivery Addresses

Customers are responsible for providing a complete and accurate delivery address at checkout.

If you notice an address error, contact us immediately at cabrickkingstudio@qq.com. Address changes cannot be guaranteed after an order has been dispatched.

International Orders

When international shipping is available, the destination country may impose customs duties, import taxes, processing charges, or other fees.

Unless they are expressly collected at checkout, these charges are normally the responsibility of the recipient. Customs processing may also affect delivery time.

Lost, Delayed, Refused, or Unclaimed Packages

If tracking appears stalled, a package is marked delivered but cannot be located, or the shipment is lost, refused, or unclaimed, please contact us at cabrickkingstudio@qq.com.

We will review the tracking information and shipment circumstances before determining what resolution may be available. Refunds or replacements are not automatic and may depend on the result of the carrier investigation and applicable law.

Damaged or Incorrect Items

If an order arrives damaged, defective, or incorrect, follow the claim procedure in our Return and Refund Policy.

Contact

For shipping questions, contact: cabrickkingstudio@qq.com

Please include your order number and the email address used to place the order.